Aastra Incomming Calls

Well, the reason that happens is when you have incoming calls at your business telephone systems, you have calls from the central office that come to your building, there is something being used called a hunt group. So what a hunt group is when you call 410-685-2808, I had it set up with the central office, so this is with Verizon, this is not inside the building, this is over here with the central office. I had a hunt group that was created that said if 410-685-2808 is busy, forward the call automatically to 410-685-2885. If that is busy, forward the call automatically to 410-685-2880, and if that is busy, forward the call automatically to 410-685-2889.

So basically if any one of these phone numbers was busy, the call was automatically forwarded to the next number in the list. This is something called, oh where, let's put it right here, this is something called a hunt group and, again, this is set up at the central office. This is set up with your telephone company, Verizon, Quest, Bell Atlantic, AT&T, whoever you have as your telephone company is the one that sets this up.

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